Skip to content

Commit 72174ff

Browse files
authored
Merge pull request SkylineCommunications#742 from SkylineCommunications/Reorganization-of-Pricing-section
Reorganization of pricing section
2 parents e71c4ac + 6287d70 commit 72174ff

5 files changed

+93
-93
lines changed

dataminer-overview/Pricing/Pricing.md

+2-30
Original file line numberDiff line numberDiff line change
@@ -6,36 +6,8 @@ uid: Pricing
66

77
DataMiner open monitoring and orchestration software is a transformational platform offering a broad range of modular functions with an unlimited number of applications. Depending on where you find yourself on your digital transformation journey, on what your business models and strategy are, and on how you intend to use the platform, you may be looking for different commercial and delivery models. Skyline can offer you maximum choice and flexibility to perfectly align with your priorities.
88

9-
DataMiner can be used with **Perpetual-Use Licenses** or with two flavors of usage-based service models, namely the **Subscription Plan** and the **Pay-per-Use Plan**.
10-
11-
For the usage-based models, pricing is available for both self-hosted (on-premises or in a private cloud) and Skyline-hosted (referred to as *DataMiner as a Service*) systems.
9+
- [Commercial models](xref:Pricing_Commercial_Models)
10+
- [Usage-based services](xref:Pricing_Usage_based_service)
1211

1312
> [!TIP]
1413
> See also: [Questions related to pricing of usage-based services](xref:FAQs_Pricing)
15-
16-
## Perpetual-Use Licenses
17-
18-
Perpetual-Use Licensing is based on the proven and flexible DataMiner Licensing Scheme, which has been available for several years. Licenses are available for **DataMiner nodes** (which are available in different capacity tiers to manage a set number of Managed Objects), for **optional features**, and for **connectors** that interface DataMiner with different third-party products (the latter irrespective of the total number of elements managed with the connector, and with a fixed price regardless of whether the connector exists or still needs to be developed).
19-
20-
Perpetual-Use Licenses are a one-off expenditure.
21-
22-
> [!NOTE]
23-
> Perpetual-Use License deployments are typically further complemented by the optional [DataMiner Support Services](xref:Overview_Support_DMS_M_and_S), which provide both technical support as well as unlimited access to all available DataMiner software upgrades and updates. For Perpetual-Use Licenses, the cost for DataMiner Support Services is an annual recurring fee, relative to the value of the deployed Perpetual-Use Licenses.
24-
25-
> [!TIP]
26-
> See also: [DataMiner Perpetual-Use Licenses vs Usage-based services](xref:Pricing_PerpetualUseLicenses_vs_UsageBasedServices)
27-
28-
## Usage-based services
29-
30-
> [!TIP]
31-
> See also: [Usage-based services](xref:Pricing_Usage_based_service)
32-
33-
### Subscription Plan
34-
35-
DataMiner Subscription Plan is a yearly subscription built around a flexible, simple and transparent software utilization offering whereby a **Monthly Utilization Allowance (MUA)** is available for the operational teams to leverage DataMiner and to evolve it easily and continuously as dictated by their momentary needs, in terms of scale, in terms of utilization of its wealth of modular functions, and in terms of interfacing with third-party products.
36-
37-
The Subscription Plan offering results in a well-defined and controlled expenditure, combined with maximum freedom for the operational teams to leverage any of the many capabilities of DataMiner without any limitation, in any way deemed of value for the operation.
38-
39-
### Pay-per-Use
40-
41-
DataMiner Pay-per-Use is the most flexible model, very similar to the Subscription Service, but with no fixed Monthly Utilization Allowance nor annual contract or commitments. DataMiner usage is simply metered on a monthly basis and deducted from the defined allowance.
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,84 @@
1+
---
2+
uid: Pricing_Commercial_Models
3+
---
4+
5+
# Commercial models
6+
7+
DataMiner can be used with **Perpetual-Use Licenses** or with two flavors of usage-based service models, namely the **Subscription Plan** and the **Pay-per-Use Plan**.
8+
9+
For the usage-based models, pricing is available for both self-hosted (on-premises or in a private cloud) and Skyline-hosted (referred to as *DataMiner as a Service*) systems.
10+
11+
## Perpetual-Use Licenses
12+
13+
Perpetual-Use Licensing is based on the proven and flexible DataMiner Licensing Scheme, which has been available for several years. Licenses are available for **DataMiner nodes** (which are available in different capacity tiers to manage a set number of Managed Objects), for **optional features**, and for **connectors** that interface DataMiner with different third-party products (the latter irrespective of the total number of elements managed with the connector, and with a fixed price regardless of whether the connector exists or still needs to be developed).
14+
15+
Perpetual-Use Licenses are a one-off expenditure.
16+
17+
> [!NOTE]
18+
> Perpetual-Use License deployments are typically further complemented by the optional [DataMiner Support Services](xref:Overview_Support_DMS_M_and_S), which provide both technical support as well as unlimited access to all available DataMiner software upgrades and updates. For Perpetual-Use Licenses, the cost for DataMiner Support Services is an annual recurring fee, relative to the value of the deployed Perpetual-Use Licenses.
19+
20+
## Usage-based services
21+
22+
> [!TIP]
23+
> See also: [Usage-based services](xref:Pricing_Usage_based_service)
24+
25+
### Subscription Plan
26+
27+
DataMiner Subscription Plan is a yearly subscription built around a flexible, simple and transparent software utilization offering whereby a **Monthly Utilization Allowance (MUA)** is available for the operational teams to leverage DataMiner and to evolve it easily and continuously as dictated by their momentary needs, in terms of scale, in terms of utilization of its wealth of modular functions, and in terms of interfacing with third-party products.
28+
29+
The Subscription Plan offering results in a well-defined and controlled expenditure, combined with maximum freedom for the operational teams to leverage any of the many capabilities of DataMiner without any limitation, in any way deemed of value for the operation.
30+
31+
### Pay-per-Use
32+
33+
DataMiner Pay-per-Use is the most flexible model, very similar to the Subscription Service, but with no fixed Monthly Utilization Allowance nor annual contract or commitments. DataMiner usage is simply metered on a monthly basis and deducted from the defined allowance.
34+
35+
## Free DataMiner System
36+
37+
Every organization can get started with one free standalone DataMiner System, a functionally full-featured DataMiner platform, only limited by the credit allowance per service.
38+
39+
This is the perfect way to get started, allowing anyone to use the platform and build up knowledge on the many possibilities it has to offer, within this free allowance.
40+
41+
When ready to scale up, the user can set up a yearly subscription or start with a number of credits in the Pay-per-Use model.
42+
43+
> [!NOTE]
44+
>
45+
> - Self-hosted/on-premises free DataMiner Systems are not time-limited. An organization can use the system as long as it remains reachable (with DataMiner Cloud Services enabled).
46+
> - Skyline-hosted free DataMiner Systems (DataMiner as a Service) are only available for a predetermined trial period. Contact your Account Manager for details.
47+
48+
## DataMiner Perpetual-Use Licenses vs Usage-based services
49+
50+
The Perpetual-Use model offers perpetual ownership over a named license through a one-time purchase with an optional recurrent cost for support services.
51+
52+
Usage-based services are charged based on the actual monthly usage of services, where an **Utilization Allowance** can be used freely in any combination of services which can change monthly.
53+
54+
| | Perpetual licensing scheme | Usage-based services |
55+
|---------|----------------------------|----------------------|
56+
| System capacity | Server-based licenses, each with fixed capacity tiers of managed objects: 5, 10, 25, 50, 100, 250, 500 (for approved applications), 1000. | Volume-based, per managed object or monitored metric per month. Independent from the number of nodes deployed. |
57+
| Failover | Server-based license | Included (the user can deploy additional nodes for Failover without paying additional fees since billing is based on the active number of managed objects or monitored metrics in a month) |
58+
| Optional features | Licensed per node: Automation, Correlation, Dashboards app, Infrastructure Discovery & Provisioning, Spectrum Analysis | Not applicable. All optional features are included. |
59+
| Automation & orchestration | Based on volume of script runs. | Based on volume of script runs. |
60+
| Connectors | Connector license per different interfaced product | Per connector per month |
61+
| Sample applications | Included | Included |
62+
| Cloud services | Tier-based | Usage-based |
63+
| Support services | Optional annual recurring fee, relative to the value of the deployed Perpetual-Use Licenses. | Included (see [DataMiner Support Plans](https://community.dataminer.services/support-services/) on DataMiner Dojo) |
64+
65+
## Subscription Plan vs Pay-per-Use Plan
66+
67+
The two commercial models for DataMiner usage-based services, **Pay-per-Use Plan** and **Subscription Plan**, provide the exact same service with different service rates and are contracted differently.
68+
69+
A Subscription Plan presents a more predictable budget. It is more suitable for steady usage and rewards users with a more favorable credit rate for the longer-term commitment. With a Subscription Plan, users subscribe to a Monthly Utilization Allowance (MUA) that stipulates the maximum number of credits that can be used in a month.
70+
71+
In case of a Pay-per-Use plan, user pay for what they use, giving ultimate flexibility and allowing for varying usage patterns (e.g. ad-hoc usage spikes during special events).
72+
73+
| | Subscription Plan | Pay-per-Use |
74+
|-----------|:-------------------:|:-------------:|
75+
| Monthly utilization and metering | The user subscribes to a **fixed number of credits** per month (Monthly Utilization Allowance - MUA) that can be used towards any combination of services throughout the month within the contracted MUA. | The user sets an allowance that can be freely used in any combination of services. Usage is metered on a monthly basis and deducted from the allowance, allowing for **variable usage** patterns. |
76+
| Roll-over credits | Unused credits do not roll to the next month. | Unused credits expire 12 months from the start date. |
77+
| Minimum contract duration | 12 months | - |
78+
| Automatic renewal | X | - |
79+
| Annual subscription fee | X | - |
80+
| Over-utilization | Charged at a premium fee | - |
81+
| Support services | Support tier depends on the MUA level | Community |
82+
83+
> [!IMPORTANT]
84+
> The system must have DataMiner Cloud Services enabled in order to enable metering for systems that are hosted by the user (on-premises or private cloud). The system will stop working if disconnected for longer than 24 hours.

dataminer-overview/Pricing/Pricing_PerpetualUseLicenses_vs_UsageBasedServices.md

-20
This file was deleted.

dataminer-overview/Pricing/Pricing_Usage_based_service.md

+5-41
Original file line numberDiff line numberDiff line change
@@ -25,43 +25,7 @@ This includes:
2525
- Continuously benefitting from all DataMiner evolutions available, with regard to the DataMiner functions as well as with regard to the connectors to interface with third-party products.
2626
- Accessing our professional technical support services to support the operation.
2727

28-
## Free DataMiner System
29-
30-
Every organization can get started with one free standalone DataMiner System, a functionally full-featured DataMiner platform, only limited by the credit allowance per service.
31-
32-
This is the perfect way to get started, allowing anyone to use the platform and build up knowledge on the many possibilities it has to offer, within this free allowance.
33-
34-
When ready to scale up, the user can set up a yearly subscription or start with a number of credits in the Pay-per-Use model.
35-
36-
> [!NOTE]
37-
>
38-
> - Self-hosted/on-premises free DataMiner Systems are not time-limited. An organization can use the system as long as it remains reachable (with DataMiner Cloud Services enabled).
39-
> - Skyline-hosted free DataMiner Systems (DataMiner as a Service) are only available for a predetermined trial period. Contact your Account Manager for details.
40-
41-
## Commercial models
42-
43-
The two commercial models for DataMiner usage-based services, **Pay-per-Use Plan** and **Subscription Plan**, provide the exact same service with different service rates and are contracted differently.
44-
45-
A Subscription Plan presents a more predictable budget. It is more suitable for steady usage and rewards users with a more favorable credit rate for the longer-term commitment. With a Subscription Plan, users subscribe to a Monthly Utilization Allowance (MUA) that stipulates the maximum number of credits that can be used in a month.
46-
47-
In case of a Pay-per-Use plan, user pay for what they use, giving ultimate flexibility and allowing for varying usage patterns (e.g. ad-hoc usage spikes during special events).
48-
49-
| | Subscription Plan | Pay-per-Use |
50-
|-----------|:-------------------:|:-------------:|
51-
| Monthly utilization and metering | The user subscribes to a **fixed number of credits** per month (Monthly Utilization Allowance - MUA) that can be used towards any combination of services throughout the month within the contracted MUA. | The user sets an allowance that can be freely used in any combination of services. Usage is metered on a monthly basis and deducted from the allowance, allowing for **variable usage** patterns. |
52-
| Roll-over credits | Unused credits do not roll to the next month. | Unused credits expire 12 months from the start date. |
53-
| Minimum contract duration | 12 months | - |
54-
| Automatic renewal | X | - |
55-
| Annual subscription fee | X | - |
56-
| Over-utilization | Charged at a premium fee | - |
57-
| Support services | Support tier depends on the MUA level | Community |
58-
59-
> [!IMPORTANT]
60-
> The system must have DataMiner Cloud Services enabled in order to enable metering for systems that are hosted by the user (on-premises or private cloud). The system will stop working if disconnected for longer than 24 hours.
61-
62-
### Managing subscriptions
63-
64-
#### Subscription terms
28+
## Subscription terms
6529

6630
| Term | Definition |
6731
|-----------|------------|
@@ -71,7 +35,7 @@ In case of a Pay-per-Use plan, user pay for what they use, giving ultimate flexi
7135
| *MUA* | Monthly Utilization Allowance.<br>A fixed number of credits available per month under the subscription. |
7236
| *Credit Rate* | The credit rate depends on (1) the type of plan (subscription plan or pay-per-use plan), (2) the region and (3) the hosting. As to the latter, it depends whether you opt for a Skyline-hosted solution (i.e. DataMiner as a Service) or a self-hosted infrastructure (on-premises or private Cloud).<br>The price of a credit is protected for the duration of the contract, i.e. 24-month or 36-month subscriptions protect against potential yearly price adjustments. |
7337

74-
#### Metering
38+
### Metering
7539

7640
Metering works in monthly cycles, starting on the first day of each month. MUA is pro-rated for the first and last months.
7741

@@ -84,7 +48,7 @@ MUA: 200 credits<br>Start Date: October 20, 2022<br>Renewal Date: October 19, 20
8448

8549
Metering for *Data collection and control plane service* is calculated as the sum of the maximum number of active Managed Objects (for Managed Objects with 100+ metrics) and Metrics (Managed Objects under 100 metrics) at any given time. For this service metering follows the 95% percentile, i.e. it is calculated as the maximum usage after skipping the peak 5% usage, in practice allowing some room (36h per month) for tests or burst of usage.
8650

87-
#### Billing and invoicing
51+
### Billing and invoicing
8852

8953
| Duration | Invoicing |
9054
|-----------|------------|
@@ -96,11 +60,11 @@ At Renewal Date, the subscription will be invoiced yearly, unless replaced by a
9660

9761
Consumption above the contracted Monthly Utilization Allowance (MUA) is possible, with the additional consumed credits being invoiced monthly, at the then current Pay-per-Use Credit Rate.
9862

99-
#### Cancellation
63+
### Cancellation
10064

10165
Subscriptions can be canceled up to 30 days before the anniversary date. The subscription will remain active until the anniversary date. The amount paid is not refundable.
10266

103-
#### Changing subscription
67+
### Changing subscription
10468

10569
The subscribed MUA level can be changed at any time without altering the Renewal Date.
10670

dataminer-overview/toc.yml

+2-2
Original file line numberDiff line numberDiff line change
@@ -52,10 +52,10 @@
5252
- name: Pricing
5353
topicUID: Pricing
5454
items:
55+
- name: Commercial models
56+
topicUID: Pricing_Commercial_Models
5557
- name: Usage-based services
5658
topicUID: Pricing_Usage_based_service
57-
- name: DataMiner Perpetual-Use Licenses vs usage-based services
58-
topicUID: Pricing_PerpetualUseLicenses_vs_UsageBasedServices
5959
- name: Support Services
6060
topicUid: Overview_Support_DMS_M_and_S
6161
items:

0 commit comments

Comments
 (0)