Unable to download/edit on Seafile

[moutasem1989]

I am trying to get the document server to work with Seafile but so far I am only getting the following error:

My DocumentServer Docker compose configurations:

services:
  documentserver:
    image: onlyoffice/documentserver
    container_name: seafile-documentserver
    restart: unless-stopped
    networks:
      - public
    env_file: /dockerfiles/seafile-documentserver.env
    labels:
      - com.centurylinklabs.watchtower.enable=true

networks:
  public:
    external: true

the variables are:

JWT_ENABLED=true
JWT_SECRET="redacted"

Refering to this guid I added this to seahub_settings.py.

# Enable OnlyOffice
ENABLE_ONLYOFFICE = True
VERIFY_ONLYOFFICE_CERTIFICATE = False
ONLYOFFICE_APIJS_URL = 'http{s}://{your OnlyOffice server's domain or IP}/web-apps/apps/api/documents/api.js'
ONLYOFFICE_FILE_EXTENSION = ('doc', 'docx', 'ppt', 'pptx', 'xls', 'xlsx', 'odt', 'fodt', 'odp', 'fodp', 'ods', 'fods')
ONLYOFFICE_EDIT_FILE_EXTENSION = ('docx', 'pptx', 'xlsx')

# Enable force save to let user can save file when he/she press the save button on OnlyOffice file edit page.
ONLYOFFICE_FORCE_SAVE = True

# if JWT enabled
ONLYOFFICE_JWT_SECRET = 'redacted'

The Log Output of the document server is:

2025-02-04T15:58:55.825066946Z ==> /var/log/onlyoffice/documentserver/docservice/out.log <==
2025-02-04T15:58:55.825071199Z [2025-02-04T15:54:13.856] [WARN] [localhost] [docId] [userId] nodeJS - notifyLicenseExpiration(): expiration date is not defined
2025-02-04T15:58:55.825074586Z [2025-02-04T15:54:14.135] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.2.2. Build: 22
2025-02-04T15:58:55.825078022Z [2025-02-04T15:55:10.460] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
2025-02-04T15:58:55.825081105Z [2025-02-04T15:55:10.470] [WARN] [localhost] [docId] [userId] nodeJS - notifyLicenseExpiration(): expiration date is not defined
2025-02-04T15:58:55.825084194Z [2025-02-04T15:55:10.472] [WARN] [localhost] [docId] [userId] nodeJS - notifyLicenseExpiration(): expiration date is not defined
2025-02-04T15:58:55.825087343Z [2025-02-04T15:55:10.663] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.2.2. Build: 22
2025-02-04T15:58:55.825092944Z [2025-02-04T15:56:41.558] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local] nodeJS - postData error: url = https://seafile.domain.dlt/onlyoffice/editor-callback/;data = {"key":"deee4593e40dd91d50f6","status":1,"users":["4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local"],"actions":[{"type":1,"userid":"4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local"}],"token":"REDACTEDWYyNkBhdXRoLmxvY2FsIn1dLCJpYXQiOjE3Mzg2ODQ2MDEsImV4cCI6MTczODY4NDkwMX0.t3NB25TLmMONa389hvJvOnRYF8B5XObiVYy51v-rcxM"} Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T15:58:55.825105059Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T15:58:55.825109190Z [2025-02-04T15:56:43.990] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local1] nodeJS - postData error: url = https://seafile.domain.dlt/onlyoffice/editor-callback/;data = {"key":"deee4593e40dd91d50f6","status":4,"actions":[{"type":0,"userid":"4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local"}],"token":"REDACTEDlkIjoiNGYxZDZiZTNhYzZjNGY2MmE1ODU3YmQ5YTJlN2FmMjZAYXV0aC5sb2NhbCJ9XSwiaWF0IjoxNzM4Njg0NjAzLCJleHAiOjE3Mzg2ODQ5MDN9.ByovcVt0Sbi3KEG4x7-t0ydwM_7f-X-yTJiQMKBqHK0"} Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T15:58:55.825115388Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T15:58:55.825118408Z 
2025-02-04T15:58:55.825121122Z ==> /var/log/onlyoffice/documentserver/nginx.error.log <==
2025-02-04T15:58:55.825124238Z 2025/02/04 15:58:18 [error] 1182#1182: *26 connect() failed (111: Unknown error) while connecting to upstream, client: 172.19.0.17, server: , request: "GET /example/?userid=uid-1&lang=en&directUrl=false HTTP/1.1", upstream: "http://[::1]:3000/?userid=uid-1&lang=en&directUrl=false", host: "collabora.domain.dlt", referrer: "https://collabora.domain.dlt/example/"
2025-02-04T15:58:55.825130039Z 2025/02/04 15:58:18 [error] 1182#1182: *26 connect() failed (111: Unknown error) while connecting to upstream, client: 172.19.0.17, server: , request: "GET /example/?userid=uid-1&lang=en&directUrl=false HTTP/1.1", upstream: "http://127.0.0.1:3000/?userid=uid-1&lang=en&directUrl=false", host: "collabora.domain.dlt", referrer: "https://collabora.domain.dlt/example/"
2025-02-04T16:05:28.983533998Z 
2025-02-04T16:05:28.983585269Z ==> /var/log/onlyoffice/documentserver/docservice/out.log <==
2025-02-04T16:05:28.983600640Z [2025-02-04T16:05:28.982] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local] nodeJS - postData error: url = https://seafile.domain.dlt/onlyoffice/editor-callback/;data = {"key":"deee4593e40dd91d50f6","status":1,"users":["4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local"],"actions":[{"type":1,"userid":"4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local"}],"token":"REDACTEDWYyNkBhdXRoLmxvY2FsIn1dLCJpYXQiOjE3Mzg2ODUxMjgsImV4cCI6MTczODY4NTQyOH0.d2PZRHqhyep65gw-iFSigQSL92FU7av3Lezrb9iXX3A"} Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:05:28.983621609Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:05:29.013817026Z 
2025-02-04T16:05:29.013917911Z ==> /var/log/onlyoffice/documentserver/converter/out.log <==
2025-02-04T16:05:29.013979863Z [2025-02-04T16:05:29.011] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local] nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/9dc313f1-0c33-485b-876e-93c1c6bf5fae/-Die%20sparsamsten%20Systeme%20%28_30W%20Idle%29-.xlsx;attempt=1;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:05:29.013995789Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:05:30.020181759Z [2025-02-04T16:05:30.017] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local] nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/9dc313f1-0c33-485b-876e-93c1c6bf5fae/-Die%20sparsamsten%20Systeme%20%28_30W%20Idle%29-.xlsx;attempt=2;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:05:30.020239105Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:05:31.025911096Z [2025-02-04T16:05:31.024] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local] nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/9dc313f1-0c33-485b-876e-93c1c6bf5fae/-Die%20sparsamsten%20Systeme%20%28_30W%20Idle%29-.xlsx;attempt=3;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:05:31.025993109Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:05:32.059511108Z 
2025-02-04T16:05:32.059550336Z ==> /var/log/onlyoffice/documentserver/docservice/out.log <==
2025-02-04T16:05:32.059565922Z [2025-02-04T16:05:32.058] [ERROR] [localhost] [deee4593e40dd91d50f6] [4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local2] nodeJS - postData error: url = https://seafile.domain.dlt/onlyoffice/editor-callback/;data = {"key":"deee4593e40dd91d50f6","status":4,"actions":[{"type":0,"userid":"4f1d6be3ac6c4f62a5857bd9a2e7af26@auth.local"}],"token":"REDACTEDlkIjoiNGYxZDZiZTNhYzZjNGY2MmE1ODU3YmQ5YTJlN2FmMjZAYXV0aC5sb2NhbCJ9XSwiaWF0IjoxNzM4Njg1MTMyLCJleHAiOjE3Mzg2ODU0MzJ9.WWzTvnR4vE6ka_6VR0Y91otwZapRL8fdU58RfGP3bIE"} Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:05:32.059579515Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:10:16.466839268Z [2025-02-04T16:10:16.465] [ERROR] [localhost] [2ce7a95e72b0657022ec] [me@domain.dlt] nodeJS - postData error: url = https://seafile.domain.dlt/onlyoffice/editor-callback/;data = {"key":"2ce7a95e72b0657022ec","status":1,"users":["me@domain.dlt"],"actions":[{"type":1,"userid":"me@domain.dlt"}],"token":"REDACTEDlmZXMuZGUiXSwiYWN0aW9ucyI6W3sidHlwZSI6MSwidXNlcmlkIjoibW91dGFzZW1AYWwta2huYWlmZXMuZGUifV0sImlhdCI6MTczODY4NTQxNiwiZXhwIjoxNzM4Njg1NzE2fQ.pgHxMxZcgppWLAzMZFByQ2EaWgeuLFPzo0e0-pDlap4"} Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:10:16.466899237Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:10:16.487197369Z 
2025-02-04T16:10:16.487250992Z ==> /var/log/onlyoffice/documentserver/converter/out.log <==
2025-02-04T16:10:16.487295661Z [2025-02-04T16:10:16.485] [ERROR] [localhost] [2ce7a95e72b0657022ec] [me@domain.dlt] nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/1f74ce80-6088-480b-a755-3f1eecf4750b/test.xlsx;attempt=1;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:10:16.487307504Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:10:17.495174865Z [2025-02-04T16:10:17.493] [ERROR] [localhost] [2ce7a95e72b0657022ec] [me@domain.dlt] nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/1f74ce80-6088-480b-a755-3f1eecf4750b/test.xlsx;attempt=2;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:10:17.495221471Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
2025-02-04T16:10:18.500578499Z [2025-02-04T16:10:18.498] [ERROR] [localhost] [2ce7a95e72b0657022ec] [me@domain.dlt] nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/1f74ce80-6088-480b-a755-3f1eecf4750b/test.xlsx;attempt=3;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443
2025-02-04T16:10:18.500621533Z     at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)

[igwyd]

Judging by the error, you are have a issues with your network DNS setting or something related to it. Error: connect ECONNREFUSED means connection rejected.
nodeJS - error downloadFile:url=https://seafile.domain.dlt/seafhttp/files/1f74ce80-6088-480b-a755-3f1eecf4750b/test.xlsx;attempt=3;code:ECONNREFUSED;connect:null Error: connect ECONNREFUSED 172.19.0.18:443