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conversation.json
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{
"Note": "Please use lower case while adding keywords",
"intro":[
"HI, I am Neha calling form Abc Bank. Can i talk to Mr Shahjad?",
"Well, I would like to inform you that you have missed out the emi payment of",
"Okay. May I know when you will be paying today / Tomorrow/ Day After Tomorrow?"
],
"use_case_1": [
"Okay . May I know, whether you want me to send an executive for payment assistance Or you will pay directly or self?"
],
"use_case_2": [
"Okay.May I know , whether you are facing Financial issue / Medical Problem / any other issue?"
],
"use_case_3": [
"Okay. May I know when did you pay, as my system is showing your payment. Today/Yesterday/Day before?",
"Okay.May I know,how did you pay? Cash/Cheque/Neft/RTGS/UPI to our agent O rat Bank Branch Or at Airtel Payment Bank?",
"Okay. I’m sending this for further scrutiny"
],
"use_case_4": [
"Okay. May I know the Issue in detail?",
"Okay.May I know,how did you pay? Cash/Cheque/Neft/RTGS/UPI to our agent O rat Bank Branch Or at Airtel Payment Bank?",
"Okay. I’m sending this for further scrutiny"
],
"use_case_5": [
"May I know to whom I’m speaking with?",
"May I know, when can I give him a call back on this number today evening,Tomorrow Morning,tomorrow afternoon, tomorrow evening?",
"But:I’m sorry!, due to security reason I will not be in a position to tell you more. May I know, when can I give him a call back on this number today evening,Tomorrow Morning,tomorrow afternoon, tomorrow evening?"
]
}