Login nothing happens

[FelipeMV2025]

I installed it and am trying to access Tactical RMM for the first time, but when I type in my username and password, nothing happens, and no error message appears.

Could you please help me?

[silversword411]

I installed it and am trying to access Tactical RMM for the first time, but when I type in my username and password, nothing happens, and no error message appears.

Could you please help me?

Run troubleshooting script

[FelipeMV2025]

-------------- qui 20 mar 2025 11:06:10 -03 --------------
Verified api.192.168.0.35
Verified rmm.192.168.0.35
Verified mesh.192.168.0.35
Checking IPs
Success api.192.168.0.35 is Locally Resolved: Remotely Resolved:
Success rmm.192.168.0.35 is Locally Resolved: Remotely Resolved:
Success mesh.192.168.0.35 is Locally Resolved: Remotely Resolved:
Checking Services
Success RMM Service is Running
Success daphne Service is Running
Success celery Service is Running
Success celerybeat Service is Running
Success nginx Service is Running
Success nats Service is running
Success nats-api Service is running
Success meshcentral Service is running
Success postgresql Service is running
Success redis-server Service is running
Checking Open Ports
WAN IP is 138.99.247.10
HTTPs port is closed (you may want this if running locally only)
Checking For Proxy
No Proxy detected using Certificate
No Proxy detected using IP
Checking SSL Certificate is up to date
SSL Certificate for 192.168.0.35 is fine

---

No certificates found.

---

[silversword411]

You can't use IP addresses. You MUST use DNS names. Reread the system requirements and install docs

[FelipeMV2025]

How should I set it to localhost? api.localhost does not accept
(Como devo colocar para localhost? api.localhost não aceita)

[silversword411]

Localhost is the loopback address. Only the machine itself, you probably mean.
RMM.server.local
Api.server.local
Mesh.server.local

If you're trying to not expose the server to the internet use a real .com domain, do your LE. Then just don't forward traffic to your server.

Using .local DNS names are possible but much more complicated and prone to insecure setup because they don't handle the unsupported proxy setup properly and cert maintenance is complicated.

[FelipeMV2025]

I put:
rmm.ubuntuvm.local
api.ubuntuvm.local
mesh.ubuntuvm.local

I can access the page: https://ubuntuvm.local/login, but the same error occurs, I enter my username and password and nothing happens

coloquei:
RMM.ubuntuvm.local
Api.ubuntuvm.local
Mesh.ubuntuvm.local

consigo acessar a pagina: https://ubuntuvm.local/login, porém esta mesmo erro, coloco login e senha e não acontece nada

[FelipeMV2025]

I still can't log in, would this be the log?