No data for Standalone agent installed on Centos 9.

[amolnater-qasource]

Kibana Build details:

VERSION: 8.13.0 BC5
BUILD: 72025
COMMIT: d04713ae6c5fd43086bc488edd406ca50d4b9709
Artifact Link: https://staging.elastic.co/8.13.0-f75ccb77/downloads/beats/elastic-agent/elastic-agent-8.13.0-linux-x86_64.tar.gz

Host OS: Centos 9

Preconditions:

1. 8.13.0-BC5 Kibana cloud environment should be available.

Steps to reproduce:

1. Update elastic-agent.yml.
2. Run elastic-agent install command sudo ./elastic-agent install.
3. Observe no data for standalone agent installed on Centos 9.

Expected Result:
Data for Standalone agent installed on Centos 9 should be available under Data Streams.

Logs:
Unable to collect logs due to error:

We manually copied the Agent.zip available here:
curl -L -H 'Authorization: b4af88d86816e8bb' -o 'Agent.zip' https://upload.elastic.co/d/64384a2f3317241efb8b6388c69dcb38109806f06ad2911a7a8a64b0fed42ea0

Note:

• Issue is consistently reproducible on different Centos 9 VMs

What's working fine:

• No issue is observed on standalone agent installed on SLES15 and data is available under Data Streams tab.

[elasticmachine]

Pinging @elastic/elastic-agent-control-plane (Team:Elastic-Agent-Control-Plane)

[amolnater-qasource]

@manishgupta-qasource Please review.

[pierrehilbert]

Hey @amolnater-qasource
Could you please send us the logs from the Agent?
I'm under the impression the Agent is not running and this is the reason why you can't get the diagnostics.

[amolnater-qasource]

Hi @pierrehilbert

Thank you for looking into this issue.

No agent logs folder is generated under /Elastic/Agent/data/elastic-agent-8.13.0-533443 rest we have copied the possible Elastic/Agent zip, available here:
curl -L -H 'Authorization: b4af88d86816e8bb' -o 'Agent.zip' https://upload.elastic.co/d/64384a2f3317241efb8b6388c69dcb38109806f06ad2911a7a8a64b0fed42ea0

Thanks!

[manishgupta-qasource]

Secondary review for this ticket is Done

[pierrehilbert]

According to me, the Agent is not running.
Could you please check the running processes to verify if the Agent is running?

[amolnater-qasource]

Hi @pierrehilbert

As discussed over slack we have revalidated updating the elastic-agent.yml and found the issue as resolved.

We are getting the data under Data Streams for standalone agent on Centos 9.

Screenshot:

Hence we are closing this issue and marking as QA:Validated.
Thanks!

[pierrehilbert]

Glad to have been helpful here and that we don't have any issue at the end.
Thanks @amolnater-qasource