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Add UserReport to collect feedback #1014
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Isn't that blue button going to show on top of games and etc? I think it might mess up with the game play of some games on mobile ? |
I think there's a couple reasons we might want to slow down on a full release to PRD with this tooling:
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Yeah... that isn't good. Fortunetely they have an API we can write our own button. What about creating a button on top bar? |
Unless we are going to use a paid tool with a GH integration, I couldn't find any free tool with a Github integration. So I think this is the best we can get for free.
We don't have a sandbox environment. We could try to run a A/B test, but also we don't have any tool for that here.
Please be clear why you are against moving forward on this, as we could get some really good and useful feedback from our players. I don't see any clear reason for not trying it. Can you give me some examples about how it is harmful and how it could be "weaponized"? |
I think we could release it to a limited audience in dev -- place the button on a demo game that allows its use but doesn't fully expose it for public consumption. @richardaum Since I haven't seen it in action I'm not certain fully how it might be exploited -- we had a recent event where the game notification announcements were used to deliver racist tropes to Discord -- I think similar behavior could be expected of the feedback tool -- not sure what the use cases are yet but I expect freeform text to be available for feedback and that might be a vector for weaponizing the tool -- I'm not against user feedback I just want us to use caution when deploying to production any improvements that might have harmful side effects. /$0.02 |
Ok, thanks for your feedback. |
Honestly, personally, I don't believe this will be anywhere as bad as the discord webhook deal. Not to say that we won't get junk, because we definitely will, but at least with user reports, ideally it should all be private and sent to some backend rather than being sent to some public front-facing area like our discord. |
@richardaum I would be okay with merging this as long as it is inside the options menu, but ideally we would avoid the extra JS/dependency with third-party app, as this will increase the payload sent to browsers. I will close this for now as there hasnt been a ton of activity in the past few months, feel free to send another PR addressing these issues |
This PR closes #1006.
It adds UserReport as a tool to collect feedback. This tool adds a button on our webiste where user can send feeback about its experieence.
All received feeback will be recorded on UserReport - right now, only I have access to the tool. So let me know if you want to also receive the feedbacks.
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