Rust debug information symbolicator not working

[lfdominguez]

Self-Hosted Version

25.2.0

CPU Architecture

x86_64

Docker Version

28.0.1

Docker Compose Version

2.33.1

Machine Specification

• My system meets the minimum system requirements of Sentry

Steps to Reproduce

1. Compile release with debug info my rust app
2. Use sentry-cli with the upload-dif command to upload debug information
3. Start app and send a crash report

Expected Result

See debug symbolization information on issue page

Actual Result

• Issue View: All errors (warning sign) are "This frame has an unknown problem and can not be symbolicated"

• Debug Info already sent:

Event ID

No response

[aldy505]

@dalnoki @InterstellarStella Hello! Can you help transferring this to sentry and assign the Product Area: Processing for triage? Us at self-hosted does not have any idea about this issue. Thanks!

[getsantry]

Routing to @getsentry/product-owners-processing for triage ⏲️

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-processing for triage ⏲️

[tobias-wilfert]

Can you provide us with the event payload (if you don't want to post it in public please send to tobias.wilfert@sentry.io).

[lfdominguez]

Can you provide us with the event payload (if you don't want to post it in public please send to tobias.wilfert@sentry.io).

Payload sent

[loewenheim]

Hi! There seem to be two problem with your event:

1. Most frames (all the ones that have the "unknown problem") aren't covered by any debug image in the event. They have addresses like 0x5a0xxxxxxxxx but all the images sent with the event have addresses like 0x73dxxxxxxxxx. This means that even if you've uploaded the debug files to your project, we can't find them because your event doesn't mention them. It seems that all debug files included in your event are system files (libpthread and such), that is certainly suspicious.
2. Two frames are referring to glibc, which is included in your event, but the debug files can't be found. Whether that is because you haven't uploaded them or for another reason I can't say.

Your first priority should be to find out why the needed images aren't included in the event payload. The right repo for this would be sentry-rust.

[lfdominguez]

Checking my event.json file I see the same, all the debug meta images referred are native libraries and the application binary itself is missing, this is the error right? Thanks, I will open an issue on sentry-rust

[lfdominguez]

Closing because moved to getsentry/sentry-rust#767
Thanks guys for the support

[loewenheim]

Please reach out if we can help you further!