Duke Energy Unknown error occurred during setup.

[ghvader]

The problem

When adding the duke energy integration It says "initializing" Then shows above the login "Unknown error occurred" and in the integrations window is says "Failed to setup"
If I try to hit submit again after this failure, the message says "invalid flow specified"
I am able to log into duke-energy.com with my credentials. and I do see energy data displayed for my account.
I do have an electric meter as required.

What version of Home Assistant Core has the issue?

core-2024.10.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

duke_energy

Link to integration documentation on our website

https://www.home-assistant.io/integrations/duke_energy/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

The only results from the log file that appear to be some what useful 
is the "ignore[union-attr] the rest are get this result=await whatever it was trying to get.

File "/usr/local/lib/python3.12/site-packages/aiohttp/client_reqrep.py", line 1022, in start
    message, payload = await protocol.read()  # type: ignore[union-attr]
                       ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/streams.py", line 643, in read
    await self._waiter
asyncio.exceptions.CancelledError

Additional information

No response

[home-assistant]

Hey there @hunterjm, mind taking a look at this issue as it has been labeled with an integration (duke_energy) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
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• @home-assistant reopen Reopen the issue.
• @home-assistant unassign duke_energy Removes the current integration label and assignees on the issue, add the integration domain after the command.
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---

duke_energy documentation
duke_energy source
_{^{(message by IssueLinks)}}

[badnetmask]

EDIT: after re-adding, took about 5-10 minutes but data eventually showed up in the energy dashboard, so my problem might not be related to the original ticket. Sorry about the noise.

This morning I noticed my energy dashboard had no data for Duke for the past 3 days, so I tried to refresh the integration and got the same "Unknown error occurred" (see log below). When it finished refreshing, the integration showed "no entities", so I removed and re-added. Adding worked without issues, but I continue without any entities.
I'm guessing Duke changed the API, or cut off the access.
Here's my log from a previously working integration that was unable to refresh:

2024-10-24 14:15:25.862 ERROR (MainThread) [homeassistant.components.duke_energy.coordinator] Unexpected error fetching Duke Energy data
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 354, in _async_refresh
    self.data = await self._async_update_data()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/duke_energy/coordinator.py", line 122, in _async_update_data
    consumption_sum = cast(float, stats[consumption_statistic_id][0]["sum"])
                                  ~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^
KeyError: 'duke_energy:electric_NNN_energy_consumption'

[kirklandm-notaprogrammer]

I just tried setting up the integration on my Duke account and received the following initialization issues that resulted in a similar failure. It seems the integration isn't quite robust enough to handle the possible responses from the API.

Logger: homeassistant.components.duke_energy.coordinator
Source: helpers/update_coordinator.py:379
integration: Duke Energy (documentation, issues)
First occurred: 1:18:33 PM (14 occurrences)
Last logged: 1:24:34 PM

Unexpected error fetching Duke Energy data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 379, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/duke_energy/coordinator.py", line 101, in _async_update_data
usage = await self._async_get_energy_usage(meter)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/duke_energy/coordinator.py", line 202, in _async_get_energy_usage
results = await self.api.get_energy_usage(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
meter["serialNum"], "HOURLY", "DAY", start_step, end_step
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/local/lib/python3.13/site-packages/aiodukeenergy/dukeenergy.py", line 227, in get_energy_usage
if result["TickSeries"][n] != expected_series:
~~~~~~~~~~~~~~~~~~~~^^^
IndexError: list index out of range

[issue-triage-workflows]

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