Tibber getPrices failing when subscription is about to end

[DerFlash]

The problem

I debugged an issue with no longer getting hourly prices.
Reason seems that I recently cancelled my tibber tariff (which is still active some weeks) and now the tibber API lists my subscription as „ended“:

But the tibber integration only seems to read prices for an „active“ subscription:

core/homeassistant/components/tibber/services.py

Line 47 in d596b41

for tibber_home in tibber_connection.get_homes(only_active=True):

Looking into pyTibber I think my guess seems right:
https://github.com/search?q=repo%3ADanielhiversen%2FpyTibber+only_active&type=code

I already informed the Tibber support about this issue, hoping they can fix this on their end.
But I think it should somehow be possible to work around such an issue by maybe having a setting for this?!

Thanks a lot for your great work with all this. Hope someone can look into this soon.

Kind regards
Björn

What version of Home Assistant Core has the issue?

core-2024.11.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Tibber

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tibber

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @Danielhiversen, mind taking a look at this issue as it has been labeled with an integration (tibber) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of tibber can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign tibber Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

tibber documentation
tibber source
_{^{(message by IssueLinks)}}

[marcmanusch]

Same here, i ended my subscription and now the price is not available the rest of the time until it ends

[DerFlash]

FYI: Tibber Support answered with: "Uns ist das von dir beschriebene Anliegen bereits bekannt und wir arbeiten bereits an einer schnellen Lösung. Vielen Dank für deine Geduld."

→ Translation: It's a known issue and we're already working on it. That's for your patience."

[darashenka]

Temporary workaround for the issue:

Access your Home Assistant via SSH:

(For SSH access, I am using the Advanced SSH & Web Terminal addon.)

Run the following commands:

docker exec -ti homeassistant bash
vi /usr/local/lib/python3.13/site-packages/tibber/home.py
:324

Modify the code:

Once you open the file in vi, navigate to line 324, where you'll find the function has_active_subscription. You'll see something like this:

        return sub in [
            "running", 

Add "ended", to the list:

Update the code so that it looks like this:

    @property            
    def has_active_subscription(self) -> bool:
        """Return home id."""
        try:
            sub = self.info["viewer"]["home"]["currentSubscription"]["status"]
        except (KeyError, TypeError):
            return False
        return sub in [
            "running",                  
            "ended",
            "awaiting market",
            "awaiting time restriction",
            "awaiting termination",  
        ]

Save and exit:

After making the change, exit from vi (shift-ZZ), exit from docker exec

Restart Home Assistant:

run the command docker restart homeassistant or restart it from the web

Voilà, you have your prices. Enjoy :)

PS. Upgrading home assistant will require applying these steps again.

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.