Bug/WP-364: Ticket creation emails are not sent to 'cc' emails

[jmcmillenmusic]

Overview

There is a bug that prevents CC emails from receiving emails when a ticket is first created. CC emails actually receive emails when there are replies to a ticket, however.

Related

• WP-364

Changes

I edited the Ticket Modal to inform users that CC emails will only receive emails on ticket replies, not ticket creation.

Testing

No testing is required since this bug cannot be fixed locally.

UI

Notes

The change that we need to make must be done globally instead of locally. That change happens here. I'll reach out to the RT channel in Slack to see if we can make that change.

[codecov]

Codecov Report

All modified and coverable lines are covered by tests ✅

Project coverage is 70.48%. Comparing base (698d919) to head (3483c54).
Report is 1 commits behind head on main.

Additional details and impacted files

@@            Coverage Diff             @@
##             main    #1017      +/-   ##
==========================================
- Coverage   72.68%   70.48%   -2.21%     
==========================================
  Files         327      538     +211     
  Lines       27692    33983    +6291     
  Branches     2204     2936     +732     
==========================================
+ Hits        20129    23954    +3825     
- Misses       7525     9829    +2304     
- Partials       38      200     +162     

Flag	Coverage Δ
javascript	72.68% <100.00%> (ø)
unittests	60.80% <100.00%> (?)

Flags with carried forward coverage won't be shown. Click here to find out more.

Files with missing lines	Coverage Δ
client/src/components/Tickets/TicketCreateForm.jsx	85.15% <100.00%> (ø)
...portal/apps/onboarding/steps/project_membership.py	66.66% <ø> (ø)
server/portal/apps/tickets/api/views.py	80.64% <100.00%> (ø)

... and 209 files with indirect coverage changes

[chandra-tacc]

Note: unit tests are failing

[jmcmillenmusic]

Note: unit tests are failing

I got the failing test(s) to pass now.