TicketBot_v4.3.6

Updates:

1. Newly created tickets will now show a members display name rather than there username.

Affected Files:

1. main.py
2. create.py

Please run the sync command after updating the affected files listed above to fully update to v4.3.6.

As always, please open up a issue if you find any bugs with this version of the bot.

-Luke

What's Changed

• v4.3.6-Push by @WebTheDev in #14

Full Changelog: v4.3.5...v4.3.6

TicketBot_v4.3.5

Updates:

1. Fixed more windows bugs.

Affected Files:

1. main.py

As always, please open up a issue if you find any bugs with this version of the bot.

-Luke

What's Changed

• v4.3.5 Push by @WebTheDev in #11

Full Changelog: v4.34...v4.3.5

TicketBot_v4.3.4

Updates:

1. Fixed the compatibility issue between python 3.8 and python 3.10. The bot should work fine on both versions now.
2. Updated the Ticket Transcript viewer link to a new domain.

Affected Files:

main.py
options.py

As always, please open up a issue if you find any bugs with this version of the bot.

-Luke

What's Changed

• v4.3.4 Push by @WebTheDev in #9

Full Changelog: v4.3.3...v4.34

TicketBot_v4.3.3

WINDOWS HOTFIX

1. This bug fixes a charmap error that was thrown by windows when the program would update the config.py file.

This update does not apply to linux however...

ALL FUTURE UPDATES WILL REQUIRE PYTHON 3.10 OR NEWER.

Affected Files:

main.py

What's Changed

• Update README.md by @WebTheDev in #4
• Merge pull request #4 from WebTheDev/main by @WebTheDev in #5
• v4.3.3 Push by @WebTheDev in #6
• v4.3.3 for Docker by @WebTheDev in #7
• Merge pull request #7 from WebTheDev/master by @WebTheDev in #8

Full Changelog: v4.3.2...v4.3.3

TicketBot_v4.3.2

IMPORTANT HOTFIX:

1. This update fixes a bug with adding and removing members from ticket channels. This bug caused for the interaction to fail and the target member to not be added/removed to the ticket.

Affected Files:

main.py
options.py

As always, please open up a issue if you find any bugs with this version of the bot.

-Web

What's Changed

• v4.3.2 Push by @WebTheDev in #3

Full Changelog: v4.3.1...v4.3.2

TicketBot_v4.3.1

Feature Updates:

1. The bot will now pin the "Ticket Created" embed that is sent in a ticket channel when a new ticket is created.
2. Private ticket channels created via the /create command no longer account for the "one ticket at a time" rule.

Bug Fixes:

1. Fixed a new bug where the "Close Ticket" button would not work for members who created private ticket channels via the /create command.

Updated Files:

main.py
create.py

Please open up a issue if you find any bugs with this version of the bot.

-Web

What's Changed

• v4.3.1 Upload by @WebTheDev in #2

Full Changelog: v4.3...v4.3.1

TicketBot_v4.3

Feature Updates:

1. Added a customizable option that only allows server members to have one ticket open at a time. (Adjust the "multipleTicketsAllowed" variable in the config.py file.)

2. Added another customizable option that allows ticket transcripts to be dm'ed to ticket creators when transcribing/closing a ticket. (Adjust the "dmTicketCopies" variable in the config.py file.)

PLEASE NOTE Discord has stopped saving media that is uploaded to a deleted channel. Therefore, any media that is sent in a ticket channel will not show in the transcript after a couple of days.

3. Archived tickets will no longer be managed by the ticketbot.

Bug Fixes:

None!

Updated Files:

main.py
create.py
options.py
config.py

Please open up a issue if you find any bugs with this version of the bot.

-Web

What's Changed

• v4.3 Review by @WebTheDev in #1

New Contributors

• @WebTheDev made their first contribution in #1

Full Changelog: v4.2.2...v4.3

TicketBot_v4.2.2

IMPORTANT HOTFIX

1. This update fixes a bug in the main.py file that caused a variable overwrite in the config.py after first run. Causing the bot to not create ticket properly and output a python namerror error.

Only the main.py file is affected by this update.

Full Changelog: v4.2.1...v4.2.2

TicketBot_v4.2.1

Hotfix

This minor update fixes a few bugs found with the bot.

1. Fixed a bug where the bot couldn't find users who had left a server but still had a open ticket. Causing for the ticket to permanently stay open.

2. Fixed a bug where members who had permitted roles to manage ticket channels couldn't close tickets via using the "Close Ticket" button.

Full Changelog: v4.2...v4.2.1

TicketBot_v4.2

Changelog:

1. Feature Update: The Ticket Transcribe Embed log has been redone and now includes links to download the generated html file to your computer or to view it in your web browser.

2. Fixed a bug where the bot would be overwriting the wrong config variables.

3. Fixed a bug where the "Close ticket" button would not work in tickets created via the /create command.

Full Changelog: v4.1.1...v4.2