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3 changes: 3 additions & 0 deletions src/content/docs/billing/cancel-subscription.mdx
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Expand Up @@ -18,6 +18,9 @@ In addition, you may not always see a cancel button present for each subscriptio

All billing period dates on invoices and the dashboard are in UTC/GMT timezone, not your local timezone. We recommend any downgrades or changes to subscriptions be made at least 24 hours before stated billing date to avoid any timezone confusion.

Furthermore, please note that changing the DNS on your domain name does not cancel your account, or your active subscription plans. The system waits for a manual cancellation of the subscriptions plans, since there are times that the owner of a domain name's DNS is required to take action to change it back because they did not intend to remove their account.  

You will receive a notification regarding the DNS change; however, that does not indicate the cancellation of your subscription plans.

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