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switchbot_cloud doesn't correctly update the entity status of K10+ mini vacuum when it is cleaning #129317

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jteno opened this issue Oct 28, 2024 · 8 comments · May be fixed by #132882
Open

switchbot_cloud doesn't correctly update the entity status of K10+ mini vacuum when it is cleaning #129317

jteno opened this issue Oct 28, 2024 · 8 comments · May be fixed by #132882
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integration: switchbot_cloud

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@jteno
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jteno commented Oct 28, 2024

The problem

I've installed the SwitchBot Cloud integration to see what kind of features the integration provides. It doesn't correctly update the status of the vacuum when it is cleaning, and the cleaning is started from the Switchbot App. I verified that the status also doesn't update when pressing the "play" or "Start cleaning" button from the integration.

The status of the vacuum only updates the status to "Docked" or "Idle", or if the vacuum is removed from the dock physically.

What version of Home Assistant Core has the issue?

core-2024.10.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

switchbot-cloud

Link to integration documentation on our website

https://www.home-assistant.io/integrations/switchbot_cloud

Diagnostics information

Starting the cleaning or return home process isn't reflected in the entity status or UI. Only updates are "Idle" or "Docked".

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response
@home-assistant
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Hey there @SeraphicRav, @laurence-presland, @Gigatrappeur, mind taking a look at this issue as it has been labeled with an integration (switchbot_cloud) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of switchbot_cloud can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
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  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign switchbot_cloud Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)

switchbot_cloud documentation
switchbot_cloud source
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@Gigatrappeur
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Hello,
Yes, I know. I work on update status with webhook
So, for now, only commands works

I keep you up to date

Regards

@Maxxnsons
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I have the same issue with HUB MINI and switch bot cloud integration...It doesn't correctly update the status

@SeraphicRav
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I have the same issue with HUB MINI and switch bot cloud integration...It doesn't correctly update the status

I guess it is because as the documentation states, sensors are only updated every 10 minutes because of Switchbot API limitations...

@Gigatrappeur
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Yes. And this the raison, I want to add webhook support

@SeraphicRav SeraphicRav mentioned this issue Nov 11, 2024
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19 tasks
This was referenced Dec 10, 2024
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There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

@Gigatrappeur
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Problem not solved. Waiting for merge PR #132882

@Gigatrappeur
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@homeassistant remove-label stale

@github-actions github-actions bot removed the stale label Feb 1, 2025
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@SeraphicRav @Gigatrappeur @jteno @Maxxnsons