No backups shown, missing backup configuration dots

[IGNWoudenberg]

The problem

I already experienced the issue mentioned here #122110 .
But since the last core update I also missing the configuration option (three little dots upper right corner).
The backups use to load when you hit refresh multiple times, but now it keeps on a loading screen.

I have external placements of backups configured on my NAS in the same network.
The backups are created each day and visable on my NAS.

But really missing the restore option and now I also don't have the oppertunity to reconfigure the share.

What version of Home Assistant Core has the issue?

2024.12.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

Backup

Link to integration documentation on our website

No response

Diagnostics information

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:135
integration: Home Assistant Supervisor (documentation, issues)
First occurred: 10:57:42 (2 occurrences)
Last logged: 10:58:32

Failed to to call /backups/reload -

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @home-assistant/supervisor, mind taking a look at this issue as it has been labeled with an integration (hassio) you are listed as a code owner for? Thanks!

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[IGNWoudenberg]

When removing the external backup share the dots are there again (but no backups are shown.)

[guywhocodes]

Same for me and there are a couple of threads in the forum and on redit, like: https://community.home-assistant.io/t/haos-request-help-fails-never-completes-loading-created-backups/807026/7

I use a cifs share, but it only has 13 backups. Just mention it here, as some people report that they were able to fix the issue by deleting a ton of old backups.

[bronkoo]

@IGNWoudenberg Thanks for creating new issue here...

Just mention it here, as some people report that they were able to fix the issue by deleting a ton of old backups.

Thanks for suggest those fixing. It worked for me too. Just moved all backups (~100) out of sharing directory on cifs server to empty it. Starting from now all local backups (Data disk) reappears beside my first full backup on cifs share... ;-)

PS: my cifs server here is non performant on raspi mini via WLAN... might be response time for HA is critical

[IGNWoudenberg]

Issue of not loading and able to reuse backups from the giu resolved with core 2025.1.3.

[bronkoo]

Yes, complete functional redesign included, encryption too... Many Thanks!