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Updating mobile monthly uniques to active users #19670

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merged 11 commits into from
Jan 15, 2025
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---
title: Active users
tags:
- Mobile monitoring
- Mobile monitoring UI
- Usage pages
metaDescription: The mobile monitoring capability includes the count of unique devices, sessions, or users running your mobile app each day, week, or month trended over time.
redirects:
- /docs/mobile-apps/monthly-uniques
- /docs/mobile-monitoring-ui/monthly-uniques
- /docs/mobile-monitoring/mobile-monitoring-ui/usage-dashboards/monthly-uniques-report
freshnessValidatedDate: never
---

The <InlinePopover type=“mobile”/> capability includes a report tracking the number of devices, sessions or users running your app for each day, week, or month trended over time. To view the report: Go to <DNT>**[one.newrelic.com > All capabilities](https://one.newrelic.com/all-capabilities) > Mobile > (select an app) > Usage > Active users**</DNT>.

## Active users details [#details]

By default, the charts and tables will display monthly unique devices. Use the dropdowns in the filter bar to change the time window to weekly or daily or to change the metric to sessions or users. Additionally, you can use the version, OS version, device group, or custom filters for further segmentation.

To see the total number of devices, sessions or users for any time period, mouse over the line in the line chart. The current time period's value is a month-to-date, week-to-date or day-to-date value and does not indicate the full month, week, or day's usage.

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[vale] reported by reviewdog 🐶 [Microsoft.Wordiness] Consider using 'time' instead of 'time period'. Raw Output: {"message": "[Microsoft.Wordiness] Consider using 'time' instead of 'time period'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 21, "column": 63}}}, "severity": "INFO"}

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[vale] reported by reviewdog 🐶 [Microsoft.SentenceLength] Try to keep sentences short (< 30 words). Raw Output: {"message": "[Microsoft.SentenceLength] Try to keep sentences short (\u003c 30 words).", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 21, "column": 115}}}, "severity": "INFO"}

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Wordiness] Consider using 'time' instead of 'time period'. Raw Output: {"message": "[Microsoft.Wordiness] Consider using 'time' instead of 'time period'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 21, "column": 127}}}, "severity": "INFO"}

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[vale] reported by reviewdog 🐶 [Microsoft.Contractions] Use 'doesn't' instead of 'does not'. Raw Output: {"message": "[Microsoft.Contractions] Use 'doesn't' instead of 'does not'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 21, "column": 205}}}, "severity": "ERROR"}


The active users table displays the chosen time period, as specificed by the filter selected, the unique metric and a comparison to the previous time period. For example, if `Monthly` is selected, the table will show the last 12 months, the unique data for those months, and a percent increase or decrease from the previous month.

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Wordiness] Consider using 'time' instead of 'time period'. Raw Output: {"message": "[Microsoft.Wordiness] Consider using 'time' instead of 'time period'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 24, "column": 44}}}, "severity": "INFO"}

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[vale] reported by reviewdog 🐶 [new-relic.ComplexWords] Consider using 'earlier' instead of 'previous'. Raw Output: {"message": "[new-relic.ComplexWords] Consider using 'earlier' instead of 'previous'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 24, "column": 137}}}, "severity": "INFO"}

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Wordiness] Consider using 'time' instead of 'time period'. Raw Output: {"message": "[Microsoft.Wordiness] Consider using 'time' instead of 'time period'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 24, "column": 146}}}, "severity": "INFO"}

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Passive] 'is selected' looks like passive voice. Raw Output: {"message": "[Microsoft.Passive] 'is selected' looks like passive voice.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 24, "column": 185}}}, "severity": "INFO"}

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[vale] reported by reviewdog 🐶 [Microsoft.Percentages] Use a numeral plus the units. Raw Output: {"message": "[Microsoft.Percentages] Use a numeral plus the units.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 24, "column": 276}}}, "severity": "ERROR"}

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [new-relic.ComplexWords] Consider using 'earlier' instead of 'previous'. Raw Output: {"message": "[new-relic.ComplexWords] Consider using 'earlier' instead of 'previous'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 24, "column": 316}}}, "severity": "INFO"}

<img
title="screen active users.png"
alt="screen active users.png"
src="static/images/mobile_screenshot_full-active_users.png"
/>

<figcaption>
<DNT>**[one.newrelic.com > All capabilities](https://one.newrelic.com/all-capabilities) > Mobile > (select an app) > Usage > Active users:**</DNT> This report provides a line chart and table tracking the number of devices, sessions or users running your app for each month, week or day over the last year.
</figcaption>

To drill down into detailed information, click on a row of the table. This will open a stacked view with a detailed line chart for that time period.

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Wordiness] Consider using 'time' instead of 'time period'. Raw Output: {"message": "[Microsoft.Wordiness] Consider using 'time' instead of 'time period'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 36, "column": 137}}}, "severity": "INFO"}

## Device tracking [#tracking]

Mobile monitoring does not use hardware identifiers for unique install tracking.

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Contractions] Use 'doesn't' instead of 'does not'. Raw Output: {"message": "[Microsoft.Contractions] Use 'doesn't' instead of 'does not'.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 40, "column": 19}}}, "severity": "ERROR"}

* On iOS we use the IdentifierForVendor property. (Versions 5.3.4 and lower used the SecureUDID library.)
* On Android we generate a unique GUID when the application is installed.

Check warning on line 43 in src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx

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GitHub Actions / vale-linter

[vale] reported by reviewdog 🐶 [Microsoft.Passive] 'is installed' looks like passive voice. Raw Output: {"message": "[Microsoft.Passive] 'is installed' looks like passive voice.", "location": {"path": "src/content/docs/mobile-monitoring/mobile-monitoring-ui/usage-pages/active-users.mdx", "range": {"start": {"line": 43, "column": 61}}}, "severity": "INFO"}

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